INFO

• A Weekend in Napa will take place on June 20 – 22, 2025 in greater Napa Valley, with the two full-length Andrea Bocelli concerts taking place at Charles Krug Winery.
• A Weekend in Napa is an all ages event. Everyone must have a ticket.
• Hotel packages require the lead purchaser to be 18+ in order to check-in to the hotel. Valid ID is required.
• Everyone is subject to search on entry to Charles Krug Winery.
• Re-entry is allowed at Charles Krug Winery.
• The concerts will take place rain or shine.
• Lineup and schedule are subject to change.
• We are a cashless event. We accept all major credit and debit cards. Cash payments will not be accepted.
• Hotel package purchasers will receive an email prior to arrival with all hotel and check-in details.
• Parking at Charles Krug Winery is complimentary, subject to availability.
• Guests arriving via rideshare or private car service will be directed to a specific lot upon arrival.

Travel Insurance is recommended for your Napa Valley vacation. We’ve partnered with Wanderwell to offer guests an affordable solution. Wanderwell is a Certified B-Corp and 1% for the Planet member.

Lead guests will receive login info for their personal Guest Dashboard in the coming months. From there, they can review their order details, input additional guest information, and make hotel requests, which must be added by Friday, June 6th to avoid fees. Check out our FAQs and Terms & Conditions for more information.

30% Down

Available for a limited time, offer ends Sunday, February 2, 2025 at 11:55pm PT.

• Split your order into three (3) or less installments after the 30% down payment (dependent on your purchase date).
• If you purchase after a payment date has passed, you will be required to pay all previous installments at that time.
• Payment plans are available for all orders over $1,500.
• There is a $50 fee to join the payment plan which will be added to your order at checkout.
• You must select the payment plan option during the checkout process. It cannot be applied after an order has been submitted.
• Exact payments may vary by a few cents due to rounding, but the total due will not exceed the order total.
• Automated payments may take up to 72 hours to process.
• You may pay in full at the time of purchase if you do not want to use a payment plan.
• If you opted into a payment plan, the order must follow the payment plan schedule and the full payment cannot be completed early.
• Only one credit card can be used to make the initial payment and that card will automatically be charged for all future installments. If you update your payment method to a new card in Tixr, the next installment of the payment plan will attempt to process automatically.
• Equal payments will be automatically taken from your account on January 2, 2025, February 2, 2025, and March 2, 2025.
• All payments must be made by Sunday, March 2, 2025 in order for your tickets to be valid.
• For more information on payment plans, visit this link.

Missed Payment

• If you receive an email stating you missed a payment, please follow the instructions in the email, or visit this link.
• Please note: If you update your payment method to a new card, your payment will attempt to process automatically. If your new card does not process successfully, please reach out to Tixr Customer Service and they can assist you.
• We will honor the 10 day grace period (noted on the Tixr link above) whenever possible, but past due orders may be at risk of cancellation at any time.

Update your card on file

• Need to update your payment method on file? Please follow these instructions in order to update your card on file.

Andrea Bocelli – A Weekend in Napa is committed to providing an inclusive experience for guests of all abilities. If at any time you have specific questions or concerns about the accessibility of the event, please reach out to our Guest Services team. We encourage you to make any requests as far in advance as possible to enhance our ability to evaluate and fulfill the request. ‍

All of our hotel package properties offer a limited availability of accessible rooms. If you require an accessible room, please contact Guest Services immediately after purchase and let us know how we can help ensure your accommodation needs are met. Please be sure to include the purchaser’s name, email address, Tixr Order ID, and # of tickets in order when you reach out to us. 

ADA seats for the concerts at Charles Krug Winery are available for purchase at the time of booking. If you require accessible seating and were unable to secure ADA seats during your initial booking, please contact Guest Services immediately after purchase. Once your request is received, we’ll review all available options with you to ensure a comfortable experience.

Accessible parking will be available at Charles Krug Winery. 

Service animals will be allowed within Charles Krug Winery. Please check your hotel’s policy regarding service animals at their property.

If you use assistive technology (such as a Braille reader, a screen reader, or TTY) and the format of any material on this website interferes with your ability to access information, please contact Guest Services. To enable us to respond in a manner most helpful to you, please indicate the preferred format in which to receive the material, the web address of the requested material, and your contact information.

Ensuring the safety and well-being of our guests is our top priority.

• We collaborate closely with law enforcement and public safety agencies to maintain a secure environment for our events. For security reasons, we cannot provide detailed information about specific measures. However, you’ll notice some of our safety protocols, such as bag checks and screening procedures, when you arrive.
• Please be aware that searches will be conducted when you enter Charles Krug Winery. Review the Prohibited Items list before arriving; any prohibited items will be confiscated by our staff, and you will need to either dispose of them or return them to your car or hotel.
• If you or someone you know needs medical assistance, please find the nearest medical station or notify a staff member for help.
• If you notice anything unusual or concerning, please don’t hesitate to inform a staff member or Public Safety official. Your vigilance helps ensure everyone’s safety.
• Drinking and driving don’t mix. Play it safe and have a designated driver if you are not utilizing a shuttle or rideshare.

• All hotel packages and tickets are non-refundable.
• A Weekend in Napa is rain or shine. No returns, exchanges, or cancellations. It is recommended that you consider purchasing travel insurance from a third party.
• Everyone and all items are subject to search upon entry and at any time inside the venue. Make sure to read through our Prohibited Items list.
• The only way to attend A Weekend in Napa is by purchasing one of the hotel packages or concert tickets on this website through our ticketing partner, Tixr.
• Any changes you request after your purchase is complete, to the extent permitted in our sole discretion, may result in additional costs.
• If you purchase concert tickets or a hotel package as a gift and wish to transfer them to the gift recipient, see our FAQs for how to do so. Hotel packages may not be transferred after the transfer deadline of Friday, June 6, 2025.
• All additional guest names for each hotel package must be submitted within the Guest Dashboard by Friday, June 6, 2025. After this date, there will be a $100 fee to add or change an additional guest name to your hotel package for check-in. If an additional guest arrives at one of the hotels and has not been registered in the Guest Dashboard, they will not be able to check in.
• If the event is canceled in full for any reason, ticket refunds will be provided. Hotel stays are non-refundable under any circumstances.
• Performance times, as well as hotel information and amenities, are subject to change. Please be sure to read the Purchase Policy.
• You must be at least 18+ years of age to purchase a hotel package.